At Angel N Heaven, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review the policy below.

1. Eligibility for Returns

• Returns are accepted within 30 days of delivery.

• Items must be unused, in original packaging, and in the same condition as received.

• Personalized or custom-made products (such as engraved items, photo gifts, or custom prints) are non-returnable unless defective or damaged upon arrival.

2. Return Process

To initiate a return:

1. Contact us at support@angelnheaven.com with your order number and reason for return.

2. Our support team will provide return instructions and the return shipping address.

3. Once your return is received and inspected, we will notify you of approval or rejection.

3. Refunds

• Approved refunds will be processed back to your original payment method within 5–10 business days.

• Shipping charges are non-refundable unless the return is due to our error or a defective item.

• If you paid using a non-USD currency, currency conversion fees from your payment provider may apply.

4. Exchanges

We offer exchanges for defective or damaged products. If you need an exchange, email us with a photo of the defect or damage within 7 days of delivery.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item:

• Contact us within 7 days of delivery with photos of the issue.

• We will arrange for a replacement or refund at no additional cost to you.

6. Non-Returnable Items

• Gift cards

7. Contact Us

For any questions about returns or refunds, please reach out:

Business Name: Angel N Heaven

Phone Number: +1(719) 247-3020

Support Email: support@angelnheaven.com

Business Hours: Mon-Fri: 8 AM to 5 PM EST

Business Address: 1942 Broadway Ste 314C, Boulder, CO 80302, United States